Last updated: March 2, 2026
These are the rules of using fstop. We've tried to keep them straightforward. The gist: use fstop for your photography or videography business, don't abuse the platform, pay for your subscription, and we'll keep your data safe and the service running.
By creating an account or using Fstop CRM ("fstop", "the Service", "the Platform"), you agree to these Terms of Service. If you don't agree, don't use the service. These terms are a legal agreement between you and Fstop CRM.
Fstop is designed for professional photographers, videographers, and creative professionals who need a CRM for their business. To use fstop, you must:
You sign in to fstop using Google OAuth. You are responsible for maintaining the security of your Google account. If someone accesses fstop through your Google account, you are responsible for any actions taken.
You may not share your account with others outside your business. Team members should be added through fstop's team management feature.
We reserve the right to suspend or terminate accounts that violate these terms.
Your fstop subscription includes access to all features of the platform as described on our Features page and Pricing page. This currently includes:
Features may be added, modified, or improved over time. We will not remove core functionality without notice.
Fstop costs $21.99 per month. This is the only plan. All features are included. There are no tiers, add-ons, or per-user fees.
New accounts start with a 7-day free trial with full access to every feature. is required to start the trial. At the end of the trial, you can subscribe to continue using fstop or let the trial expire.
Payments are processed by Stripe. Your subscription renews automatically each month. You will be charged on the same date each month (or the closest available date if the month is shorter).
If we ever change the price, the new price will not exceed $24.99 per month. We will give you at least 30 days' notice before any price change takes effect. You can cancel before the new price applies.
You can cancel your subscription at any time from your account settings. When you cancel:
We do not offer automatic refunds for partial months. If you feel you were charged unfairly or there was a billing error, email us at hello@fstopcrm.com and we'll work it out. We're reasonable people.
Everything you create in fstop — client records, contracts, emails, invoices, branding, timelines, media — belongs to you. We do not claim any ownership or intellectual property rights over your content.
When your website visitors submit inquiries through fstop-connected forms, you are the data controller for that information. You are responsible for handling your clients' personal data in compliance with applicable privacy laws. Fstop processes this data on your behalf as a data processor.
You can export your data while your account is active. If you need help exporting data, contact us at hello@fstopcrm.com.
After your subscription ends, your data is retained for 30 days. This gives you time to resubscribe if you change your mind. After 30 days, your data is permanently deleted. If you want your data deleted immediately upon cancellation, email us and we'll process it within 7 business days.
You agree to use fstop for its intended purpose: managing your photography or videography business. You may not:
Fstop provides tools to create, send, and sign contracts. The contracts you create are between you and your clients. Fstop is not a party to those contracts and is not liable for their content or enforceability.
E-signatures collected through fstop are intended to be legally binding under the ESIGN Act and UETA. However, legal requirements vary by jurisdiction. If you need legal advice about your contracts, consult an attorney.
We store signed contracts and provide them as downloadable PDFs. We do not provide legal advice.
Emails sent through fstop are sent via your connected Gmail account. You are responsible for the content of emails you send. You must comply with applicable email laws including CAN-SPAM. Do not use fstop to send spam or unsolicited marketing emails to people who have not opted in.
We aim to keep fstop available 24/7, but we cannot guarantee 100% uptime. Occasionally, the service may be unavailable due to:
We do not offer a formal SLA at this time. If there is a significant outage, we will communicate with affected users via email.
Fstop is provided "as is." To the maximum extent permitted by law:
This limitation applies whether the claim is based on warranty, contract, tort, or any other legal theory.
You agree to indemnify and hold fstop harmless from any claims, damages, or expenses arising from:
We may update these terms from time to time. If we make significant changes, we will notify you by email at least 30 days before the changes take effect. Continued use of fstop after the changes take effect constitutes acceptance of the new terms.
These terms are governed by the laws of the United States. Any disputes will be resolved through good-faith negotiation first. If that fails, disputes will be resolved in the courts of the state where fstop is operated from.
Questions about these terms? Email us at hello@fstopcrm.com.