Inquiry Management

Never Lose a Lead Again

Every inquiry from your website lands in fstop automatically -- name, email, event date, and message all filled in. No copy-pasting, no missed leads, no wasted time.

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Fstop CRM inquiry management dashboard showing lead pipeline and inquiry details

How It Works

From Website Form to Booked Client

Three steps. Zero manual data entry. Every lead tracked from the moment they hit send.

Auto-Population

Connect your website's contact form via a simple webhook URL. Every inquiry pulls in the client's name, email, event date, event type, and message automatically. Works with Squarespace, Wix, ShowIt, WordPress, and any platform.

Lead Pipeline

Track every inquiry through your booking workflow. From new lead to contacted, meeting scheduled, proposal sent, and booked. See exactly where every prospect stands at a glance so nothing slips through the cracks.

Instant Notifications

Get notified the moment a new inquiry arrives. In-app alerts keep you informed while you are working, and email notifications make sure you never miss a lead even when you are away from your desk.

See It In Action

Everything You Need to Convert Leads

A closer look at the tools that help you respond faster and book more clients.

Full Lead Profile

Every Detail, Captured Automatically

Open any inquiry and see everything you need in one place. The lead detail panel shows the client's name, email, phone number, event date, event type, venue, package interest, budget, referral source, and their full message.

  • All form fields mapped and displayed automatically
  • Custom fields from your website form captured too
  • Quick actions to email, book, or archive right from the panel
  • Activity history shows every interaction at a glance
Lead detail panel showing complete client information and event details

Manual Entry

Add Leads Manually Too

Not every lead comes through a website form. Phone calls, Instagram DMs, referrals from past clients, walk-ins at bridal shows. The Add Inquiry modal lets you quickly enter any lead so every prospect lives in one system.

  • Quick-add form for phone, referral, and social media leads
  • Same fields as auto-populated inquiries for consistency
  • Add notes to capture context from the conversation
  • Lead enters your pipeline immediately for follow-up
Add inquiry modal for manually entering leads from phone calls and referrals

Automations

Auto-Respond Instantly

Speed wins bookings. Set up automated email responses that fire the moment a new inquiry arrives. Send your pricing guide, include a link to book a consultation, or share your portfolio. The lead gets a professional reply in seconds, not hours.

  • Trigger branded emails automatically on new inquiries
  • Include your pricing guide, booking link, or portfolio
  • Personalized with the client's name and event details
  • Sent from your Gmail so replies come back to you
Email automation setup for auto-responding to new photography inquiries

Start Converting More Inquiries

Every lead that slips through the cracks is revenue you will never see. Fstop makes sure that doesn't happen.

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